Frequently Asked Questions

Stockists

Which retailers stock Astonish?

Check out the stockists section of our website, you’ll find it on the header of the homepage. There you’ll find a list of stores that stock part or all of the range.

 

I can't find my favorite Astonish product...

If you’re looking for the stockist of a specific product click on the product you’re looking for and you’ll find a list of stockists at the bottom of the page.

 

Product Related Questions

What is the difference between Oxy Active & Oxy Active PLUS?

Oxy Active PLUS is our most concentrated variant. Formulated to tackle tougher than usual stainsl, when you need that extra helping hand.

Oxy Active is formulated to tackle everyday stain.

Is Milk & Honey handwash Vegan friendly?

This product does not contain any milk or honey.  The fragrance and colour of the product are purely synthetic. That’s a close match to me and you.

Is Antibacterial Surface Cleanser safe to use around animals and children?

Odour, bleach and taint free this is an ideal product to use around children and animals. Like all cleaning products we do however recommend you remove children and pets from the area before cleaning and allow the area to completely dry before reintroducing.

Are your products chemical free?

All cleaning products contain chemicals both natural and synthetic, that’s what gives them the ability to clean.  So whilst we never compromise on cleaning performance we do our best avoid the use of harmful chemicals in the process.

Do Astonish products contain palm oil?

We do not procure or use crude palm oil or palm kernel oil in any of our Astonish cleaning products and have no plans to use either of these materials in the future.

However, many soaps and active ingredients in detergents (also known as surfactants) are derived from palm oil and palm kernel oil and we do use some of these derivatives in our Astonish cleaning products. They are often used interchangeably with other plant derived materials (based on rapeseed or coconut oils) or synthetic materials (as defined above).

Crude palm oil and palm kernel oil is used in the production and supply of vegetable soap prills that we use in the manufacture of certain products. Our vegetable soap is made from blends of palm oil, palm kernel oil and coconut oil.

Products which contain vegetable soap (and therefore are palm oil based) are as follows;

  •  Astonish Premium Edition Stain Remover Bar
  • Astonish Original Oven & Cookware Cleaner
  • Astonish Specialist Oven & Grill Cleaner
  • Astonish Specialist Dish & Pan Cleaner
  • Astonish Specialist Stainless Steel Cleaner
  • Astonish Specialist Hob Cleaner

In order to reduce the impact on rainforests and land for food crops all of the soap we use is manufactured using palm oil from a RSPO certified plantation. This is from a ‘book and claim’ system as defined by the Roundtable on Sustainable Palm Oil (RSPO).  For further information see www.rspo.org .

Palm oil can also be the source for oleic acid which widely used as the basis for soaps in a number of our cleaning products. We do not currently use oleic acid in our cleaning products.

Which products are approved for use on Vitreous Enamel?

The Vitreous Enamel Association have tested and approved 9 products from the Astonish range for use on Vitreous Enamel surfaces. These are:

– Cream Cleaner Lemon Fresh
– Cream Cleaner With Bleach
– Mould & Mildew Blaster
– Bathroom Cleaner
– Zesty Lemon Kitchen Cleaner
– Daily Shower & Shine
– Multi-Purpose With Bleach

For more information on Vitreous Enamel and the range of approved Astonish products check out the VEA website – www.vea.org.uk

You can also look our for the logo on pack:

Which products are best for Coronavirus Covid 19?

The UK and many other countries are introducing measures to prevent the spread of Coronavirus COVID-19. A key step in preventing the spread of this virus is to practice good hygiene. Whilst none of our Astonish cleaning products have been tested against COVID-19 following good hygiene practices will undoubtedly help prevent the transmission of this virus.
Astonish Antibacterial Hand Wash Products
Coconut (C4545), Milk & Honey (C4550), Silke Soft (C4630), Aloe Vera & Lotus (C4660), Cranberry & Cinnamon (C4650), Clean & Protect (C4671), Clean & Protect Aloe Vera (C4710), Moisture & Protect (C4730), Lavender & Vanilla (C4720).
The hand wash lines listed above are all cosmetic products but have demonstrated hygiene benefits against common bacteria. The use of these products for routine hand washing, following World Health Organisation guidance on the best process, for 40-60 seconds with water is recommended for good hygiene practice.
These products are not supported as biocidal products and should not be used as a replacement for hand sanitizer gels in professional environments such as hospitals, clinics and food production facilities.
Astonish Disinfectants
Antibacterial Surface Cleanser (C9106), Germ Clear Disinfectant with Natural Pine Oil (C1416), Germ Clear Disinfectant (C9228), Garden Bouquet Concentrated Disinfectant (C9222), Linen Fresh Concentrated Disinfectant (C9222), Exotic Orchid Concentrated Disinfectant (C9223), Zesty Lemon Concentrated Disinfectant (C9223), Morning Dew Concentrated Disinfectant (C9240)
All of the above products are sold as hard surfaces disinfectants. These products have been tested to either BS EN 1276 or BS EN 13697 standards and meet the standards, with surface disinfection after 5 minutes contact when tested against bacteria. All trigger sprays should be used as supplied whilst the concentrated disinfectants should be diluted as directed on pack.
The routine use of these disinfectants, as directed on pack, on hard surfaces and in food preparation areas will help to maintain good hygiene standards.

Can I use Astonish Cleaning Products with my Septic Tank?

The only product we do not recommend for use with septic tanks is our Power Clean Toilet Bowl Tabs (Product ref: C2184).

In general, all of our other products are suitable for use with a septic tank although excessive use of cleaning products may damage the bacterial levels in a septic tank, which could inhibit the tanks effectiveness.  Always follow the on-pack instructions when cleaning and avoid discharging large quantities of cleaning products to drain at any one time.

Particular care should be taken with products that contain chlorine-based bleach (due to bacterial kill) or phosphates (which can accumulate).

The following Astonish products contain a chlorine-based bleach:

  • Cream Cleaner with Bleach (Product ref: C2380)
  • Specialist Cream Cleaner with Bleach [Formerly Premium Edition Cream Cleaner with Bleach] (Product ref: C8820)
  • Multi-Purpose Cleaner with Bleach (Product ref: C1945)
  • Specialist Extra Strength Multi-Purpose with Bleach [Formerly Premium Edition Multi-Purpose with Bleach] (Product ref: C6780)
  • Mould & Mildew Blaster (Product ref: C9955)
  • Specialist Extra Strength Mold & Mildew Stain Blaster [Formerly Premium Edition Mold & Mildew Stain Blaster] (Product ref: C1120)

All of the above products are for surface care and are designed to be used in small quantities.  Routine use should not affect septic tank operation and quantities discharged to drain should be minimal.

Astonish have voluntarily removed inorganic phosphates from our laundry and surface care products due to concerns over their environmental impact – all of these products are free from inorganic phosphates.

General Questions

Have my Astonish products changed?

We’re recently undergone a re brand (June 2017). We hope you like our shiny new look at feel. The products are however still the same Astonishing products you know and love. No change there.

Here’s a before and after.

Is the full range Cruelty Free & Vegan?

The simple answer is yes! We don’t test our products on animals or use animal ingredients. We’re proud to be approved by Cruelty Free International and the Vegan Society, look out for the logos on pack.

Where is the Cruelty Free & Vegan logos on your trigger sprays?

Since we rebranded, our trigger sprays have a whole new look.. you will find the Cruelty Free and Vegan logos on the side of the bottles!

Can I recycle my Astonish packaging?

YES. Simply place the full container including the lid or trigger head (no need to separate) in the recycling bin and leave your local recycling site to sort. Job done.